

Type a file name in the "File name:" box, for example: "screenshot".ĥ. Then click the "File" menu, and select "Save".Ĥ. In the Paint program, click the "Edit", click "Paste". Click "Start", type "mspaint" in the Search Bar and Press Enter.ģ. Press the Print Screen key (PrtScn) on your keyboard when the error appears.Ģ.

Does the problem only occur with this specific device?ġ. In addition, please let me know what Bluetooth device you are trying to use. In Device Manger, is there an exclamation mark on your Bluetooth/motherboard related device?Īlso, may I know your computer manufacturer? “MS-1435” is not sufficient for me to reach the exact computer brand and model. Could you please let me know the exact symptoms of "the driver lost" and "the driver can't be install again"? Are there any error message? If possible, please help collect several screen shots so that I can better understanding the problem.
